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What if my parcel is lost or damaged?

What if my parcel is lost or damaged?

Damaged or missing merchandise must be reported to us within 72 hours of the date of delivery. Failure to do so may result in the claim being denied by the shipping carrier and exclusion from our return/exchange policy. Please feel free to contact us with any questions regarding our policies.

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      Thank you for your visit, we deeply appreciate your interest in the X10! At this moment we are sold out, but not to worry, as our next production is underway and it will be ready in few months.

      If you would like to be notified when we restock, please subscribe to our updates here.

      Thank you for your patience and understanding as we prepare more X10s for everyone!

      For any concerns or questions feel free to reach us out: hello@jroll.com