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What if my parcel is lost or damaged?

What if my parcel is lost or damaged?

Damaged or missing merchandise must be reported to us within 72 hours of the date of delivery. Failure to do so may result in the claim being denied by the shipping carrier and exclusion from our return/exchange policy. Please feel free to contact us with any questions regarding our policies.

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      On a mission to simplify the Art of Rolling, we recently launched our first product, the X10, which is now available on an limited first release.

      Please bear with us, as we are shipping in batches and new orders are expected to be dispatched in 14 days from purchase.

      Ready to elevate your experience to the next level? order now.

      Need to know more? Send us an email at hello@jroll.com